RCS messaging is an upgraded form of text messaging that offers enhanced features such as read receipts, typing indicators, rich media, and interactive buttons. Traditional SMS, on the other hand, is limited to plain text messages without these additional functionalities.

RCS messaging benefits businesses by providing a more engaging and interactive platform for communication with customers. It allows businesses to incorporate rich media, interactive buttons, and more personalized experiences, resulting in higher customer engagement and improved marketing campaigns.

Verified SMS is a feature that allows businesses to verify their identity and display a verified badge alongside their messages. This helps users identify legitimate messages from trusted sources, reducing the risk of falling for scams or fraudulent activities. Verified SMS enhances user trust and confidence in messages received from businesses.

RCS messaging and Verified SMS are typically available to businesses that partner with mobile network operators or messaging platforms that support these technologies. It is important for businesses to check the availability and requirements of these features with their service providers.

RCS messaging and Verified SMS can improve customer communication by providing a more engaging and secure experience. Businesses can leverage RCS messaging to deliver interactive content, multimedia messages, and personalized experiences, while Verified SMS ensures that customers can trust the authenticity of messages received from verified businesses. This improves overall customer satisfaction and builds stronger relationships.